Returns Policy - Bespoke Designs

29/08/2017 0 Comment(s)


Refunds on bespoke design work

If we have designed the piece especially for you then by law you have no entitlement to a refund.

However are happy to provide a some flexibility, let’s work together.

1. The item(s) can be returned and a refund of the purchase price will be give minus a 15% restocking fee.

2. Full credit to be used against a new design from us of the same or higher value.

3. Remodelling to a different design- we would just charge any additional design, labour and material costs