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Delays are rare, do check our testimonials. HOWEVER delivery dates and expectations are subject to the usual caveats. ComparetheDiamond.com (formerly diamondgeezer.com) shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to postal, custom and shipping delays, acts of God, strikes, lock outs, accidents, war, fire, flood, material failure, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and given circumstances outside its reasonable control ComparetheDiamond.com (formerly diamondgeezer.com) shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as ComparetheDiamond.com (formerly diamondgeezer.com) considers unreasonable, it may, without liability on its part, terminate the contract and refund any monies paid. You are very much part of the process and will be kept informed at every stage along the way and contacted if there is any risk that the anticipated delivery date could be compromised.